Open the boodmo app or visit boodmo.com and follow the below procedure:

Using Website:

• Click on "Sign In"
  
  
  
  
• Enter your registered email ID, then click "Continue" and set a password. Alternatively, you can also choose to Sign in with Facebook, Google, or Apple account.
  
  
  
  
• Go to "My Accounts" and click on "My Orders"
  
  
  
  Method 1
  
  
• Click on "Return items"
  
  
  
  
• "Add  items" you want to return
  
  
  
• Select the Exact reason and Quantity you wish to return
  
  
  
  
• You can "Add more items" to the list or click on "Return" to confirm your return request
  
  
  
  Method 2
  
  
• Select the order from which you wish to return part(s)
  
  
  
  
• Find the parts which you wish to return, click on the "Delivered Icon" and select "Prepare Return"
  
  
  
• After selecting the Prepare Return follow the same steps as shown in Method 1
  
  
• The refund would be generated as soon as the part is received back at our hub.
  
  
  Using Application:
  
  
• Click the menu icon (three lines) on the top left corner of the application and click Sign In
  
  
  
  
• Enter your email ID, then click "Continue" and set a password. Alternatively, you can also choose to Sign in with Facebook, Google, or Apple account.
  
  
  
  
• Go to "My Orders"
  
  
  
  Method 1
  
  
• Click on "Return Items"
  
  
  
  
• Add items you want to return
  
  
  
• Select the Exact reason and Quantity for your return
  
  
  
  
• You can add more items to the list or click on "RETURN" to confirm your return request
  
  
  
  Method 2
  
  
• Select the order from which you wish to return part(s)
  
  
  
• Find the part(s) you wish to return and click on the "Prepare Return" button
  
  
  
• After selecting the Prepare Return follow the same steps as shown in Method 1
  
  
• The refund would be generated as soon as the part is received back at our hub.
  
  
  For any assistance, click the Support option on our website/app to connect with our team.
  
  

Note: boodmo never solicits or requests financial information such as bank account numbers, credit/debit card details, UPI IDs, or OTPs from customers over the phone. We strongly advise you not to disclose such information to anyone claiming to represent our company.

If you become aware of any fraudulent activity on your account, we recommend that you contact your bank or financial institution immediately to report the incident and take appropriate action to safeguard your account.